Holiday Cottage Booking Management and Property Marketing

My Favourite Cottages is a holiday cottage rental agency based in Barnstaple, North Devon. We manage self-catered holiday properties in Devon, Cornwall, Somerset and even Scotland. We believe a combination of “smart” marketing on a national level, and a bespoke, personal approach is the perfect way to effectively achieve maximum booking potential, as well as a happy working relationship with our owners.

We use the best online directories combined with social media, e-marketing and Google Advertisements to promote our properties nationally alongside our own website that appears on page 1 of Google for most relevant holiday cottage searches. However, where we really have the edge on other agencies, is that we develop a bespoke website for each of our properties, no other agency does this and it gives us a unique insight into how “bookers” approach renting a holiday cottage.

Working with My Favourite Cottages gives you all the power of a national company with the personal approach of a local agency.

Get in touch below to find out how we can help you. Or call Harry on 01271 377 432

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Your Online Presence

At My Favourite Cottages, we create individual, professionally optimised websites, designed to please Google and its fellow search engines. It will also be designed to wow your potential guests and persuade them to hit the ‘Book Now’ button.

The fully responsive websites designed by My Favourite Cottages are unique and tailored to showcase your entire property, whether it is a one-bedroom, couple-friendly cottage in Devon or a large, luxury estate in the Scottish Highlands.

Management

We take the stress

Managing a holiday cottage these days is not easy, understanding online marketing is, in itself, a very challenging task and then you need to handle enquiries, bookings and money! Owners need to have the ability to take online bookings and that requires sophisticated ‘channel management systems’, which can be a nightmare if you don’t know how they work, so why not let My Favourite Cottages do all of this for you.

"I have always found the team to be interested in doing the very best they can for my bookings and all at my convenience. Because they have visited Devon Beach Court on many occasions they can answer many of the potential guests questions immediately and thus generally secure the booking there and then without having to involve me."
Jenny Hill - Devon Beach Court

14 Day Payment

Unlike many other agencies, My Favourite Cottages pay clients within 14 days of receiving any money, allowing owners to receive an income from their holiday rental property all year round. This means no more waiting until the guest has been and gone before the money is transferred to your account.

"Deposits received are paid when the cottage is booked and the balance one month prior to arrival. The financial impact was so positive the overdraft facility we had set up to cover winter months was no longer needed."
Roger & Lyn Evans - Tigh An Aullt & Crooked Lake

Personal Service

At My Favourite Cottages you will get to know each member of the team, so whenever you need to discuss your holiday cottage you will be able to speak to someone you know and trust.

We work with a number of reputable housekeeping teams and local trades peoples to make sure whatever your needs are we are able to be to lend a helping hand.

"You can always speak with a person and it’s always somebody that you know and who knows you, it’s a very personal service from a small, well informed team."
Julie Harries - The Shippen at Fowey

Booking System

Booking is the aim of the game, and there is no better system to be working with than Supercontrol. We are able to manage bookings in a way that makes working with our owners or even other agencies easy.

Marketing

Copywriting

Your property is unique and therefore it makes sense that the description is bespoke, introducing each fascinating feature and shedding light on the stunning elements that will help your property be seen by the right people.

Marketing Plan

An extensive individually developed marketing plan to get you bookings. Social media, online advertising, email-marketing, copy-writing and photography – all developed specifically for your property.

Bespoke Website

A quality, professionally designed, bespoke website built from the ground up to reflect your property. We don’t use templates and we don’t cut corners on the behind the scenes SEO. Our aim is that when somebody googles the name of your property, your website comes up top. see some of our favourites!

Photography

A picture can say a thousand words, that's why our photography and editing package helps capture the beauty of your property, further showcasing all the reasons why it should be booked. These photos will be the most powerful marketing tool available so they have to be the best they can be.

We also work closely with local firms to produce the 3d “dolls house” virtual tours and video tours you may have seen on luxury properties recently.

"Their expertise in photography and marketing yields year round bookings with the emphasis on delivering exceptional customer service at all times."
Janine Wilmot - Lower Aylescott

Advertising

Advertising Knowledge

Our team are experienced with a wealth of industry knowledge allowing us to be perfectly informed on the quirks and strengths of various online advertising sites as well as being well positioned to manage customer enquiries and location specific questions.

Smart Marketing

Our Smart marketing strategy uses a range of online and offline avenues that are proven to get bookings. We personally invest in the marketing for your property to ensure we offer a national marketing approach through strategically selected websites to optimise the properties reach and presence.

Regular Website Updates

Regular updates to your website and advertising to ensure we promote all the latest features of your property includes photography upgrades when new furniture arrives, copy amends to ensure property descriptions are correct and backend updates to ensure the website is performing optimally.

Google Marketing Suite

Utilising all of the weapons in our arsenal means making the most of Google's offering. My Favourite Cottages will set up and manage your own Google suite of marketing tools which includes business, analytics and more helping us to make statistically informed decisions which will positively impact your property.

Advice

Talk to Someone

Someone you know at My Favourite Cottages will be available to talk to seven days a week.

Pricing

When it comes to pricing, we will develop a comprehensive pricing strategy for your property, making sure you are competitive in the market. We will then continuously monitor your pricing and use your property’s performance to work on yearly pricing.

Property Visits

At My Favourite Cottages we like to get to know your property as well as you do, so, as well as visiting your holiday let when you join our family we will also be happy to come and see you and your cottage whenever you like, whether it is to discuss booking or improvements.

Revenue Estimate

At the end of the day owning a holiday cottage is a business, and that is why we at My Favourite Cottages know the importance of the financials and making sure you get maximum return on your investment. Our realistic income estimators use up to date knowledge and competitors pricing to give you an informed estimate of the revenue you are likely to receive.

Lower Aylescott Holiday Cottages View Over Lake

Our Story

The Personal Touch

My Favourite Cottages was created by two rugby dads whilst watching their sons play. The pitchside idea soon became reality and the business was set up in 2010 with their first clients coming on board looking for that personal touch. Over the next few years My Favourite Cottages grew, staff were hired and clients joined, happy to get away from large faceless agencies. My Favourite Cottages is the agency that clients recommend to friends and family.

When joining My Favourite Cottages you and your property become a member of the family. Within the team based in Barnstaple, there is Harry the managing director, Amanda, the guest relations and bookings manager, Sam - Harry’s rugby playing son turned marketing manager and James, the website designer/photographer, there are also many others working behind the scenes. Each comes with a vast amount of knowledge and expertise in their respective roles that they will use to promote your property and bring in bookings.

"As a relatively new holiday home owner I have found the help given by MFC invaluable. The small group of employees all know and are good at their jobs. Amanda in particular is efficient and very responsive to all enquires/queries both from myself and from potential guests. My website has been designed by the company and they continue to alter/administer it for me. Marketing is altered according the current trends and collecting and distributing payments from guests is done without me having to think about it. Without exception all the guests that have come to me through the agency have left the property in excellent condition, not least because MFC levy a security deposit"
Sarah Peace - Seaglass

“We decided to speak to My Favourite Cottages based on a recommendation from someone we know who had switched from a ‘traditional’ letting agency and hasn’t looked back. We signed up based on their personal service. They are interested in really knowing your property so they can produce good accurate copy / images and talk with confidence having seen the property up close. As owners themselves they have been able to offer a fair bit of practical advice too. The bookings are going well and we like the efficient email communications re bookings and our account.“
Tony Wright - Kittiwake Cottage

“I love working with My Favourite Cottages. We have been with them for a few years now and they are very efficient, reliable, proactive and generally easy to work with. They have very good systems so that clear and timely reservation confirmations and statements are produced, with weekly remittances made directly to an owner’s bank accounts. Plus, they are always available to deal with problems out of normal working hours, as well as being thoroughly nice people to do business with. And they generate lots of business for our cottages too! So all in all, I am very happy client.’’
Hugh Godsal - Leys Cottages, Exmoor

“As new clients to the world of self catering hosting we received a lot of friendly support and guidance from the MFC team, advising us from the start of our conversion project. As soon as Courtyard Cottage was ready for marketing the team were fantastic at taking photographs, setting up our website, pricing and branding. We successfully launched our business last year and the MFC team continue to be responsive and approachable. Our guests are always complementary about their experience of booking Courtyard Cottage through the MFC team.”
Mika Clayton - Courtyard Cottage

“As owners we wanted to find an agent who cared as much as we do about the cottage and its surroundings; My Favourite Cottages have offered us a unique mix of local passion and internet marketing expertise, which is why we are into our 5th year of business with them”
Peter and Suzanne - Rock Cottage

“I have always found the team to be interested in doing the very best they can for my bookings and all at my convenience. Because they have visited Devon Beach Court on many occasions they can answer many of the potential guests questions immediately and thus generally secure the booking there and then without having to involve me. Thanks to My Favourite Cottages and their hard work my bookings go right the way through the year. I am extremely happy with the friendly, personal service I get with My Favourite Cottages, I feel I know them all personally and in turn that they know me and my apartment. The team are always quick to answer my emails and queries and I have been more than happy to recommend the company to many of my friends who have also been impressed with their care and professionalism.”
Jenny Hill - Devon Beach Court

Take the next steps

Give us a call or send an email. Any member of our small team will be happy to talk about your property, but you’ll probably want to speak to Harry, our managing director using the information below