Covid-19 bookings.

England's Roadmap - key dates for holiday cottages

From April 12th, only individuals on their own or single households (this can include a support bubble) will be able to stay at a cottage.

From May 17th at the earliest two households, or six individuals will be able to stay in one cottage.

Hopefully, from June 21st, restrictions on households mixing will be lifted.

If your booking falls within these dates we will be emailing to ask for confirmation of your group, and to confirm that you are meeting the government guidelines. 

Scotland's Roadmap - key dates for holiday cottages

From April 26th Scotland moves to Level 3. Under Level 3 restrictions you can travel around Scotland and stay overnight, this includes people visiting from the rest of the UK. The regulations at that time saysingle households only are able stay in the cottages overnight.

From May 17th Scotland will move to Level 2. Under Level 2 restrictions up to six adults from three households can stay overnight in the holiday cottages. Children under the age of 12 do not count towards the number of people.

Hopefully from late June, Scotland will move to Level 0. Under Level 0, up to eight adults from four households can stay overnight. Children under the age of 12 do not count towards the number.

Booking Cancellation

If your booking falls within the government lockdown, we will move your dates or offer a refund.

If your booking falls outside of the government lockdown, your holiday will proceed as normal.
If you still want to cancel your booking outside of lockdown then the normal terms of the cancellation policy will apply.

Changes to bookings

The following will apply to most, but not all, properties. Please contact us if you would like more information.

We are delighted to re-open our doors, however, the travel industry is a long way off getting back to normal, and the safety of our guests and housekeepers is our top priority. To this effect, there will be some changes to our normal operation so that the property can be thoroughly cleaned between guests, and cleaned as safely as possible.

Before arrival

  • The normal arrival and departure times have been pushed an hour in each direction to allow for extra cleaning. Your arrival time will be 5pm. (7pm for seaweed cottage)
  • You are more than welcome to bring your own bedding and towels etc, but we would ask that you let us know beforehand so that we do not make beds up only for you to have to strip them down again.
  • The property may be lacking some of the soft furnishings, games, welcome packs and entertainment equipment that we are normally proud to have for guests, so please bring your own board games etc if you desire.

Before departure

  • Your departure time will be 1 hour earlier than the time stated in your directions and access email. Your departure time will be 9am.
  • All bedding and towels are to be bagged in bin-bags
  • All bins to be emptied into bin-bags and placed in the location designated in your welcome pack.
  • If the above cleaning requirements are not met then we reserve the right to deduct £50 from any security deposit as this will severely affect our cleaning times.

Covid-19 symptoms

  • If you or a member of your party is showing any symptoms of Covid-19, or you have been in contact with anyone who is - then you must not travel to the property. In almost all cases this should be covered by your travel insurance, but if not please speak to a member of our team.
  • If anyone develops symptoms while on holiday, the entire party must return to their respective primary residences immediately.
  • While we are doing everything possible to limit the chance of infection, we cannot be held liable should anyone fall ill on holiday.

Special circumstances

  • To ensure everyone’s safety, we reserve the right to cancel your stay at any point. This is unlikely, but, if this happens you will be fully refunded.
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